Email Essentials
Set up and use an email account with confidence. Compose, send, receive and organise messages. Understand attachments and how to stay safe in your inbox.
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Friendly, patient online courses that teach email, video calls, online safety and essential apps. No jargon. No rush. No prior experience needed.
Each course focuses on practical skills that make everyday digital tasks easier. Start with one topic or work through them all.
Set up and use an email account with confidence. Compose, send, receive and organise messages. Understand attachments and how to stay safe in your inbox.
Find out moreRecognise scams, phishing emails and suspicious websites. Learn how to create strong passwords, protect personal information and browse the internet safely.
Find out moreConnect with family, friends and health services using video call apps. Learn to join and host calls, manage your camera and microphone, and troubleshoot common issues.
Find out moreNavigate smartphones and tablets with ease. Understand how apps work, how to download them safely and how to use everyday tools like maps, banking and shopping apps.
Find out moreUse a web browser to search for information, access NHS services, check news and explore topics you care about. Learn to evaluate what you find online.
Find out moreCreate, save and share simple documents. Understand folders, cloud storage and how to find files you have saved. Practical skills for everyday tasks.
Find out moreThere is no fixed timetable and no pressure. Everything is built so you can move forward at a pace that feels comfortable.
Pick a course that matches what you want to learn. You do not need to start at the beginning or follow a set order.
Clear, unhurried video lessons walk you through each skill step by step. Pause, rewind and replay as many times as you like.
Short exercises help you apply what you have learned. There are no time limits and no wrong way to practise.
Questions are always welcome. Reach out by email or phone and a real person will respond with clear, patient guidance.
Every lesson is designed with the assumption that this is your very first time. Clarity comes before speed.
Each lesson is structured so that nothing is rushed. Key ideas are introduced clearly, then reinforced through repetition before moving forward. There are no pop quizzes and no timed sections.
You set the rhythm. If a concept takes a few more viewings to feel comfortable, that is completely fine. The course waits for you.
Technical words are avoided wherever possible. When they do appear, they are explained straight away in everyday terms. No acronyms without definitions. No assumed knowledge.
The goal is always understanding, not impressive vocabulary.
Automated chatbots and FAQ pages are not the same as a patient, knowledgeable person who listens to your specific question. When you need help, you can contact the team directly by phone or email.
Responses are written in the same plain, clear language as the courses themselves.
The only measure of success is whether you feel more confident using technology in your daily life. There are no formal assessments, no grades and no requirement to complete any qualification.
Learning here is entirely for your own benefit and at your own direction.
TJUP Digital was developed in response to a clear and growing need: many adults in the UK find themselves left behind as everyday life moves increasingly online. Banking, healthcare appointments, keeping in touch with family, accessing government services -- all of these now require a level of digital comfort that not everyone has had the opportunity to develop.
The programme is based in Barnes, London, and serves learners across the UK through its online platform. The approach is straightforward: teach practical skills, use plain language, repeat key ideas until they feel natural, and never make a learner feel rushed or embarrassed for not already knowing something.
There is no assumed starting point. Whether you have never sent an email or simply want to feel more confident navigating your smartphone, the courses meet you where you are.
If you would like to know more about any course or simply want to ask a question before getting started, please reach out. There are no silly questions.